Every event, recorded
Messages, orders, payments, counter sales and delivery status land as data without anyone typing them.
A customer asks the price at midnight. Dealy answers in Mongolian, from your real catalogue, suggests what goes with it, writes the order, sends a QPay invoice into the same thread and hands the paid order to the courier with the address attached. Nobody on your team retypes anything, and the whole operation stops depending on the owner being awake.
The flowline
One pass through the whole operation. Every problem on the left enters the same engine, and leaves as a paid order, a report, or a decision.
What changes on the inside
Four things stop being a person's job.
Messages, orders, payments, counter sales and delivery status land as data without anyone typing them.
Seven reports, updated daily, so the person on shift can answer the question themselves.
Chat, website and the counter all sell from the same stock and reconcile to the same numbers.
QPay, Storepay and Pocket settle in the thread and reconcile against the order automatically. Big baskets close on split payment instead of walking away.
Dealy
Runs on Vida, the engine shared by all four Sparrows products.